Pierced by KoKo Gift Card

All orders ship FREE within the United States. Reach out for international orders or expedited shipping. For Returns click here.

To keep your jewelry looking its best, please follow these guidelines:

• Protection: Always shield your jewelry from sharp impacts, scratches, harsh chemicals, sunlight, and extreme temperatures.
• Storage: Store your pieces in a soft-lined box or pouch that includes an anti-tarnish strip. Keep items separated to prevent them from rubbing against each other.
• Tarnish Awareness: Tarnishing can occur due to oxidation, which happens when silver or gold-plated jewelry interacts with elements like oxygen and sulfur, as well as certain acids. Some wearers may notice a green mark, which is not a defect but a natural reaction that can vary based on skin types, oils, and environments. Unfortunately, we cannot accept returns for this reason.
• Swimming Caution: Please avoid wearing your jewelry while swimming, as chlorine in pools can damage all metals and erode gold jewelry. Keep your pieces away from sunscreen and lotions as well.
• Activity Precautions: Refrain from wearing your jewelry while cleaning, gardening, or engaging in sports activities.